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Research & Insights

Retail
How They Buy – A look at customers’ in-store experience
Why They Buy – Insights on the Modestly Affluent
Why They Buy – Baby Boomer edition
Why They Buy – A look at today’s Mom

Epsilon
New Mover Report 2010: Capturing the window of opportunity
Marketing to evolving customer expectations
The Influencer: A consumer voice with legs
Q4 2009 North America Email Trend Results: Open and Click Rates Increase from Previous Year
Building Brands One Inbox at a Time: An inside look at email marketing for the consumer packaged goods industry
Confessions of an Online Shopper: An inside look at email marketing for the retail industry

Loyalty One
The 2010 COLLOQUY Retail Loyalty Index offers a revealing look at the retail brands to which consumers claim the most loyalty.
2009 COLLOQUY Loyalty Marketing Census The economy is down, loyalty memberships are up. What does this mean for loyalty marketers?
The State of Consumer Centricity A study of consumer centricity among retailers and manufacturers
The DIY Corporate Bailout Kit Forget Washington, marketers just need a sound customer strategy to thrive in an economic storm